Returns and Refunds
No returns or refunds on pattern purchases. No returns or refunds on custom wood work. You have 30 days from the time of purchase to return a product and get a full refund, less the cost of return shipping. If you choose to keep a damaged item, only a partial refund will be allowed. Partial refund is negotiable based on amount of damage. Otherwise, damaged items can be returned for a full refund, less the cost of return shipping.
How We Do It
We a small husband and wife business. Everything is shipped to you directly from our home. We try to ship each order the day the orders are placed but sometimes life happens. Please allow 3-5 business days for order processing before shipment. Shipping time depends on your location and type of shipping you choose at checkout but generally takes 2-6 business days. International shipping is available. Please allow a 1-2 week processing time for custom orders.
Local Pick up is an option as well.